Rhinogram

Rhinogram & HIPAA 6

• 18 PHI Indicators
• HIPAA General Overview
• HIPAA & Digital Communication....Yes you can text your patients!
• Installing and Configuring the Rhinogram Mobile App
• Rhinogram Web Accessibility Solution Statement

View all 6

Promoting Rhinogram 13

• What is Telehealth?
• Successful Marketing Strategies and Material
• Asynchronous Remote Patient Evaluation
• All Your Patients Need to Know About Texting
• Benefits of Rhinogram for Each Member of Your Team

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Success Stories 6

• Thurman Orthodontics
• Carolina Age Management Institute
• Dr. Keith Dressler Orthodontics
• Body in Balance Chiropractic and Wellness Center
• Sweetgrass Pediatrics

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Sample Templates 4

• General Example Templates
• Orthodontic Example Templates
• Medical Example Templates
• Dental Example Templates

Training 1

• Rhinogram Academy: Course Catalog

Implementation 1

• Rhinogram Super Users!

Support 3

• Contacting Rhinogram Support
• Banner Alerts
• Inbound Message Delays for some Rhinogram Organizations

Creating a Contactless Workflow with Rhinogram 0

My Settings 5

• Member Settings
• Logging into Rhinogram
• Member Notifications
• Passwords
• Multi Factor Authentication

Organization Settings 21

• Audit Log
• Billing
• Channels
• Auto-Response
• RhinoSecure Channel

View all 21

Patient Data 3

• Manual Contact Creation
• Contacts
• Global Search

Contact Details 6

• Analytics Dashboard
• Connected Parties
• Phone Ownership
• Deleting a Contact
• Record Locking

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Integration 2

• Integration Implementation
• Integrated VS. Non Integrated (Manual Entry)

CSV Imports 3

• Importing Patients and Responsible Parties
• Linking Patients with their Responsible Parties
• CSV Formatting Tips & Tricks

Patient Messages 10

• Text Messaging
• Facebook Messaging
• RhinoSecure Messaging
• Sending Files and Attachments
• RhinoBlast & Saved Lists

View all 10

Message Actions 8

• Conversation Thread & Bulk Actions
• Message Assignment
• Message Following
• Forwarding
• Opting Out of Text Messages

View all 8

Team Messages 2

• Direct Team Messages
• Team Message Groups

Sort Menu Preference 2

• Sort Menu Preference
• Menu Icons and Navigation

Automated Messages 5

• Automated Appointment Reminders
• Appointment Manager
• Appointment Reminder Troubleshooting
• Appointment Data
• HIPAA Campaigns

RhinoPay 4

• RhinoPay
• RhinoPay and Payroc
• RhinoPay Manager
• RhinoPay and OrthoBreeze

RhinoVideo 1

• RhinoVideo

RhinoForms 3

• RhinoForms
• RhinoForms Manager
• RhinoForms Builder

RhinoCall 1

• RhinoCall

Troubleshooting Additional Features 3

• Configuring Facebook to Support Rhinogram Messaging
• Re-authorizing Facebook Channel Integration
• RhinoVideo - Troubleshooting Tips and Tricks

Operating Systems 3

• Minimum System Requirements
• How Do I Clear My Cache or Perform a Hard Refresh?
• My Desktop Notifications Are Not Working?

Messages 4

• Failed Message(s) or Inability to Initiate a Message
• Why Didn't I Get My Patients Text Message?
• Duplicate Messages
• SMS Spoofing/Spam

Phone Carriers 2

• Before Switching Your Phone Carrier, Consider This!
• Message Character Counts (SMS vs. MMS)

Clearing Cookies from Browser 1

• Clearing Cookies from Browser

Emergency/On Call 1

• Using Rhinogram for Emergencies

RhinoVideo 1

• RhinoVideo Workflow

Communicating with other Rhinogram Organizations 1

• Communicating with other Rhinogram organizations