This article will instruct Members how to: 

  • Install the Rhinogram mobile app on a personal device
  • Setup Touch or Face ID for iOS users 
  • Enable Mobile Notifications to ensure Member's never miss a message


Installing the Rhinogram Mobile App:


Android Devices


1. Find the Play Store icon on the Android device


2. Search for "Rhinogram"

3. Select Install

4. Rhinogram will begin installing. Once the installation is complete, Select Open to open the Rhinogram app.


5. The Member will enter the same email address and password used to log into the desktop application, established when added as a Member.


iOS Devices


1. Find the App Store icon on the Apple device



2. Search for "Rhinogram"


3. Select


4. Rhinogram will begin installing. Once the installation is complete, Select Open to open the Rhinogram app.




5. The Member will enter the same email address and password used to log into the desktop application, established when added as a Member.



To enable Touch ID/Face ID for iOS users only: 

1. Log into the Rhinogram application on the iPhone

2. Select the initials/profile picture in the upper right-hand corner -> Select Preferences

3. At the bottom of this menu, toggle on 'Enable Touch ID/ Face ID'

Always check for the latest version of the Rhinogram mobile application.


Enabling Mobile Notifications:

  • Enable Mobile Notifications to ensure Member's never miss a message!