What is your internet browser?

-Go to google and type in the search engine, “What browser am I using?”  If you select the first link, it will tell you.


What is your operating system?

-For Mac Users-First, click on the Apple icon in the top left corner of your screen. From there, you can click 'About this Mac'. You'll now see a window in the middle of your screen with information about the Mac you're using. As you can see, our Mac is running OS X Yosemite, which is version 10.10.3

-For PC users: To find out which version of Windows your PC is running, press Windows logo key  +   R, type winver, then select OK.


How do I preform a hard refresh?

-On Mac OS you can hit command-shift-r

-On Windows you can hit control-shift-r

-On Safari you can hit shift-r

-On Chrome: Windows/Linux: you can hit control-f5

-On Mozilla Firefox you can hit control-shift-r

-On Internet Explorer you can hit control-f5


How do I clear my cache?

-Chrome: Clear Browsing Data

In Google Chrome, clearing the cache is done via the Clear browsing data area in Settings. From there, check Cached images and files and then tap or click the CLEAR BROWSING DATA button.

Ctrl+Shift+Del keyboard shortcut.


-Internet Explorer: Delete Browsing History

In Microsoft Internet Explorer, the browser that comes pre-installed on most Windows computers, clearing the cache is done from the Delete Browsing History area.

From here, check Temporary Internet files and website files and then click or tap Delete.

Like with other popular browsers, the fastest way to the Delete Browsing History, settings is via the Ctrl+Shift+Del keyboard shortcut.


-Edge: Clear Browsing Data

In Microsoft's Edge browser, included in their newer versions of Windows, clearing the cache is done via the Clear browsing data menu.

Once open, check Cached data and files and then tap or click Clear.

The fastest way to the Clear browsing data menu is via the Ctrl+Shift+Del keyboard shortcut.

 

-Firefox: Clear All History

In Mozilla's Firefox browser, you clear the cache from the Clear All History area in the browser's Options. Once there, check Cache and then tap or click Clear Now.

The Ctrl+Shift+Del keyboard shortcut is probably the fastest way to open this tool. It's also available from Firefox's Menu button (the three-lined "hamburger" button) via Options, then Privacy, and finally the clear your recent history link


-Safari: Empty Caches

In Apple's Safari browser, clearing the cache is done via the Develop menu. Just tap or click Develop and then Empty Caches.

With a keyboard, clearing the cache in Safari is super easy with the Option-Command-E shortcut


-Opera: Clear Browsing Data

In Opera, clearing the cache is done via the Clear browsing data section that's part of Settings. Once open, check Cached images and files and then click or tap Clear browsing data.

The fastest way to bring up the Clear browsing data window is via the Ctrl+Shift+Del keyboard shortcut.