Message Actions
Conversation Thread Actions 1. Send a Message- Members can respond and compose messages to Contacts in their conversation thread and Members in their Te...
Fri, 9 Jun, 2023 at 7:18 AM
What is Message Assignment? If you assign a conversation to a group or member, all messages in that conversation will go to that group or member. When they...
Tue, 7 Jul, 2020 at 4:42 PM
How can I follow a conversation? A Member can follow a conversation thread by selecting Follow or clicking on the Star icon in the thread list view. This w...
Wed, 3 Jun, 2020 at 11:34 AM
What is Forwarding? All messages have a default route based on the Channel in use. Forwarding is a way to circumvent that routing for a particular patient....
Fri, 4 Jan, 2019 at 2:36 PM
Can a patient opt out of receiving text messages? Yes, if a patient would like to stop receiving text messages from your office phone number, they can simpl...
Fri, 24 Jul, 2020 at 8:32 AM
What is a Character Counter? All text message compose areas have a character counter to display the total characters for a given message. This count will d...
Mon, 30 Mar, 2020 at 3:31 PM
What is the @Mentions Inbox? Under My Tasks, every Member has an @Mentions inbox. A Member can view and manage a list of all the places that they have been...
Fri, 9 Jun, 2023 at 8:42 AM
What does Select, Save & Share Content mean in Rhinogram? Select, Save and Share allows a member to save some or all parts of a conversation within the...
Tue, 21 Feb, 2023 at 2:58 PM