Contact Details
What is an Analytics Dashboard? In Rhinogram, Members can view statistics about inbound and outbound message activity. It will show an organization the pro...
Fri, 20 Oct, 2023 at 11:46 AM
What are Connected Parties? Connected parties are otherwise known as responsible parties or guarantors in other systems. They are intended to establish a c...
Fri, 30 Apr, 2021 at 5:38 PM
Phone Number Ownership A phone number can only be owned by one Contact within Rhinogram. Anytime a text message in sent into a Channel enabled in your Rhin...
Tue, 7 Feb, 2023 at 12:33 PM
Can I delete a contact? Yes, contacts can be deleted under certain circumstances. Because we ensure all conversations are permanently logged within Rhinogr...
Fri, 24 Jul, 2020 at 8:32 AM
What is Record Locking? Locking a record prevents multiple members from editing a contact’s information at the same time. How does record locking work...
Thu, 21 Nov, 2019 at 11:31 AM
What is a merged contact? A merged contact is when a Member merges any non-integrated contact into another non-integrated or integrated contact. When mergi...
Thu, 17 Dec, 2020 at 10:55 PM