Organization Settings
What is the Audit log? Rhinogram’s audit log is HIPAA compliant and will allow a Member to view audit data when desired. The Audit Log allows administrators...
Fri, 20 Oct, 2023 at 11:15 AM
What does the billing section allow me to do? If you have Billing Permissions, you can: View Plan Details View Usage Details View Projected Bill ...
Tue, 14 Jul, 2020 at 4:44 PM
What is a channel? A channel is your means of communication between your organization and its Contacts (Patients & Others). Channels can include a pho...
Thu, 29 Aug, 2019 at 8:44 AM
How does a Member create an Auto-Responder in a Channel? To set an auto-response, a Member needs to also have the Admin Role. 1. Go to the gear icon f...
Thu, 11 Feb, 2021 at 11:45 PM
What is the RhinoSecure channel and how is it different from the other channels? The RhinoSecure channel offers end to end encryption for patient communica...
Thu, 24 Sep, 2020 at 11:27 PM
What is the Facebook Channel? The Facebook integration allows a practice or organization to connect their business' Facebook Page to Rhinogram and enab...
Fri, 24 Jul, 2020 at 8:31 AM
What is a Web Form? The Web Form is a tool that helps drive conversion rates from your website visitors to new patient starts and makes you easily accessib...
Fri, 14 Oct, 2022 at 3:37 PM
How do I hide the Rhinogram Web Form under my own button? If you would like to have further control over Rhinogram's Web Form styling by separating the...
Thu, 7 Nov, 2019 at 3:11 PM
Important Note: In order to initiate Rhinogram's Facebook integration, you must be both an Administrative Member of Rhinogram for your organization as w...
Fri, 24 Jul, 2020 at 8:32 AM
What is a Group? A Group is a collection of one or more Members that is designed to facilitate communication internally and externally within an organizatio...
Thu, 11 Feb, 2021 at 11:45 PM