Rhinogram cares about security and ensuring that your data is protected. As a result, this release will require a unique email address to be on file for each staff member of your organization.
Upon logging into Rhinogram, users will NO LONGER be able to use a username.
All Rhinogram users will be required to use a valid, unique email address for their login credentials.
So why is Rhinogram making this change?
Single Sign-On support
Adding this security measure will help pave the way for SSO support in the future.
Reduce member confusion
If a member of your organization forgets their password, they are responsible for entering their email address and selecting forgot password.
This will email that member a temporary password.
Members no longer have to go to their administrators or call Rhinogram support.
Enhanced Security
Only allowing the member to request a temporary password reduces the risk of temporary passwords getting in the wrong hands.
Only the email provided will have the option to request a temporary password and the member must have access to that email to retrieve the password.
Rhinogram Support will no longer be able to provide temporary passwords.
Next steps for your practice should include:
Adding a valid, unique email address for each staff member (email addresses cannot be shared among staff)
Educating your staff to use their email address for their login. This includes updating any password manager tools used by the practice to be sure the most up to date data is stored for the given team member.
If the member attempts to enter their username instead of a valid email address, Rhinogram will display a new error message to the user.
Kendall Porter
Rhinogram cares about security and ensuring that your data is protected. As a result, this release will require a unique email address to be on file for each staff member of your organization.
Upon logging into Rhinogram, users will NO LONGER be able to use a username.
All Rhinogram users will be required to use a valid, unique email address for their login credentials.
So why is Rhinogram making this change?
Single Sign-On support
Adding this security measure will help pave the way for SSO support in the future.
Reduce member confusion
If a member of your organization forgets their password, they are responsible for entering their email address and selecting forgot password.
This will email that member a temporary password.
Members no longer have to go to their administrators or call Rhinogram support.
Enhanced Security
Only allowing the member to request a temporary password reduces the risk of temporary passwords getting in the wrong hands.
Only the email provided will have the option to request a temporary password and the member must have access to that email to retrieve the password.
Rhinogram Support will no longer be able to provide temporary passwords.
Next steps for your practice should include:
Adding a valid, unique email address for each staff member (email addresses cannot be shared among staff)
Educating your staff to use their email address for their login. This includes updating any password manager tools used by the practice to be sure the most up to date data is stored for the given team member.
If the member attempts to enter their username instead of a valid email address, Rhinogram will display a new error message to the user.