Update 2/14/24 8:35am ET: The automated message/RhinoBlast message delay has been resolved. We thank you for your patience!
As of 11am ET today, 2/13/24, we were made aware of delays in our outbound messaging queues due to a larger than normal amount of automated messages. The engineering team has been able to increase throughput, and there is no longer a delay in individual messages being sent. We are still working through the backlog of automated messages/RhinoBlast messages in the queue. Please expect a current delay of a couple of hours for automated messages and RhinoBlast messages.
We will update when the issue has been resolved.
If you have any questions or concerns, please text our Success Team at 423-800-7644.
Januari Paul
Update 2/14/24 8:35am ET: The automated message/RhinoBlast message delay has been resolved. We thank you for your patience!
As of 11am ET today, 2/13/24, we were made aware of delays in our outbound messaging queues due to a larger than normal amount of automated messages. The engineering team has been able to increase throughput, and there is no longer a delay in individual messages being sent. We are still working through the backlog of automated messages/RhinoBlast messages in the queue. Please expect a current delay of a couple of hours for automated messages and RhinoBlast messages.
We will update when the issue has been resolved.
If you have any questions or concerns, please text our Success Team at 423-800-7644.