From Jan 10th to Jan 12th, Rhinogram experienced an outage that caused outbound messages to fail but not display a failure indicator. If you have our appointment reminders enabled or sent a time sensitive text, please be aware that some patients might report that they did not receive their message if it was sent or scheduled to go out on this specific weekend.
We apologize for the inconvenience this may have caused you.
Please feel free to reach out if you have any additional questions.
Kendall Porter
From Jan 10th to Jan 12th, Rhinogram experienced an outage that caused outbound messages to fail but not display a failure indicator. If you have our appointment reminders enabled or sent a time sensitive text, please be aware that some patients might report that they did not receive their message if it was sent or scheduled to go out on this specific weekend.
We apologize for the inconvenience this may have caused you.
Please feel free to reach out if you have any additional questions.
Thank you!