SMS/MMS messaging failures

Update: We've confirmed stability and are considering this incident resolved.

Mar 9, 19:00 EST


Update: We're continuing to monitor for stability. We'll advise once we confirm it's resolved.

Mar 9, 17:44 EST


Update: The Provisioning Partner has identified the issue and implemented a solution. Function is returning to normal, and they're monitoring for stability.
Mar 9, 16:58 EST



One of our provisioning partners are investigating issues with SMS/MMS message failures as of March 9th at 16:26 EST.


Their engineering team is actively working to resolve the issue and will provide updates until resolved.


We understand the impact this has on your business and truly apologize.


We'll provide another update as soon as possible.


Rhinogram Support