Inbound Message Delays for some Rhinogram Organizations
J
Januari Paul
started a topic
over 3 years ago
Some Rhinogram organizations may be experiencing Inbound Message delays. It is important to note, not all Rhinogram customers are impacted.
One of our provisioning partners has been experiencing significant delays intermittently, and they have reported this outage to us. We continue to monitor their updates as they are released.
Please know we understand this is a top priority for your business and we are working towards a resolution as quickly as we can.
Thank you for your patience.
Rhinogram Support
Update: September 28, 2021 8:20 am ET
As of 9/27/21 at 8:03 pm ET the incident with our provisioning provider was considered resolved. Messaging should be back to full functionality.
Januari Paul
Some Rhinogram organizations may be experiencing Inbound Message delays. It is important to note, not all Rhinogram customers are impacted.
One of our provisioning partners has been experiencing significant delays intermittently, and they have reported this outage to us. We continue to monitor their updates as they are released.
Please know we understand this is a top priority for your business and we are working towards a resolution as quickly as we can.
Thank you for your patience.
Rhinogram Support
Update: September 28, 2021 8:20 am ET
As of 9/27/21 at 8:03 pm ET the incident with our provisioning provider was considered resolved. Messaging should be back to full functionality.