Glossary
10DLC: 10 Digit Long Code (phone number)
A2P: Application to Person, method of text communication from businesses to their customers/patients
What is 10DLC A2P Registration, and does it affect me?
As of 2021 the FCC and major mobile carriers began requiring businesses to register their 10DLC number for use in A2P messaging. We have taken care of that registration for you! Over time there have been new requirements and regulations that have been enforced. We are here to help you navigate those changes.
Opt-Out Language
One of the newly enforced regulations is clearly stating Opt-Out instructions. Patients have always had the ability to opt out of messaging (click here for more information). The major carriers have begun blocking numbers when they see that the opt-out language is not included in messages. This is triggered most notably by the sending of bulk messages. To help mitigate this and help prevent our customers' numbers from being blocked, we have added the Opt-Out language to all RhinoBlast messages and Appointment Reminder Campaign messages moving forward.
We strive to keep our customers up to date in the ever-evolving text messaging landscape. If you have any questions, please email our Success Team at success@rhinogram.com