Rhinogram

What is a Member? A Member is any employee within an organization that is set up in Rhinogram to communicate with patients, other contacts, and other tea...

How do I add an Office? If you have Administrative permissions, you will have access to the Office Settings page.  If you’re able to access the Office ...

What is an out of office message? An Out of Office message is an automated message you can send to your customers through Rhinogram alerting them to when y...

Organization Preferences is located in Settings->Preferences. These preferences impact the entire organizational and include Secure Notifications, Global...

By default,  your Rhinogram system is set to automatically timeout after 30 minutes of inactivity on the screen, but you have the option to change this conf...

What is the Organization Profile used for? The Rhinogram team uses the organization profile to keep a record of the contact and billing information for you...

What is a Role? A Role in Rhinogram is the same as the Role the member plays in an organization. Examples could include Front Desk, Billing Coordinator, Re...

Below are lists of example groups you can create based on your specific speciality: Orthodontics: Aligner Checks Front Desk Prospects TC Billing I...

What are tags? Tags are unique identifiers that can be added to Contacts, Members, Channels, and Groups. Tagging helps with sorting, filtering, and segment...

What are Templates? Templates are frequently used responses that an organization can use to quickly respond, rather than having to type it out each time. I...