Organization Settings
What is a Member? A Member is any employee within an organization that is set up in Rhinogram to communicate with patients, other contacts, and other tea...
Tue, 20 Aug, 2024 at 4:05 PM
How do I add an Office? If you have Administrative permissions, you will have access to the Office Settings page. If you’re able to access the Office ...
Fri, 4 Jan, 2019 at 2:34 PM
What is an out of office message? An Out of Office message is an automated message you can send to your customers through Rhinogram alerting them to when y...
Thu, 11 Feb, 2021 at 11:45 PM
Organization Preferences is located in Settings->Preferences. These preferences impact the entire organizational and include Secure Notifications, Global...
Thu, 11 Jul, 2024 at 4:30 PM
By default, your Rhinogram system is set to automatically timeout after 30 minutes of inactivity on the screen, but you have the option to change this conf...
Fri, 4 Jan, 2019 at 2:42 PM
What is the Organization Profile used for? The Rhinogram team uses the organization profile to keep a record of the contact and billing information for you...
Thu, 21 Nov, 2019 at 10:46 AM
What is a Role? A Role in Rhinogram is the same as the Role the member plays in an organization. Examples could include Front Desk, Billing Coordinator, Re...
Mon, 22 Jan, 2024 at 12:20 PM
Below are lists of example groups you can create based on your specific speciality: Orthodontics: Aligner Checks Front Desk Prospects TC Billing I...
Fri, 17 Apr, 2020 at 10:15 AM
What are tags? Tags are unique identifiers that can be added to Contacts, Members, Channels, and Groups. Tagging helps with sorting, filtering, and segment...
Fri, 27 Mar, 2020 at 9:55 AM
What are Templates? Templates are frequently used responses that an organization can use to quickly respond, rather than having to type it out each time. I...
Fri, 24 Mar, 2023 at 7:11 AM