Do you want to level up and see messages come pouring into your Rhinogram account instead of the phone ringing off the hook? Try implementing the following tips, and watch the difference it makes for you and your team!
1. Advertising Texting on your Hold Message
Example:
Thank you for contacting [Insert Practice Name]. We appreciate your call and apologize for the delay. In our practice, we believe in text first. So, if you prefer to text us, use our same phone number and send us a text letting us know how we can assist you. You can bet you'll see faster results!
2. Advertising Texting on your Voicemail
Example:
Hello! You've reached the voicemail of [Practice name]. We are currently either assisting another patient or on the other line. Please send a text to our office phone number describing the reason for your call and we will be sure to get back to you as soon as possible. Thank you
2. Advertising Texting on your After-Hours Voicemail
Example:
Hello! You've reached the voicemail of [Practice Name]. Our office hours are from ___ to ____, Monday through Friday. Please leave your name, DOB and message so we can get back to you as soon as possible. If you prefer to text us, use our same phone number and send us a text letting us know how we can assist you. In our practice, we believe in text first so you can bet you'll see faster results!